Customer Care Call Center Manager

Miravia · valladolid, kingdom of spain, Spain

Location
valladolid
Job Type
Full-time
Posted
July 02, 2026

Job Description

Shape the Future of Digital Commerce with Your Visionary Expertise
Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.
About Miravia:
Miravia
is an innovative e-commerce platform, part of
Alibaba Group, that connects buyers and sellers effortlessly. We are committed to providing a dynamic shopping experience by partnering with forward-thinking brands across diverse categories. Based in Madrid, we collaborate with global teams to develop the e-commerce platforms of tomorrow.
Your Role:
As a Call Center Operations Manager, you played a pivotal role in driving service excellence and operational efficiency within a high-performing customer support environment. You led, coached, and developed a dynamic team of agents while implementing data-driven strategies to elevate customer satisfaction and streamline processes. Your leadership ensured seamless day...

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