Customer Care Associate

Townhouse · london, london, United-Kingdom

Location
london
Job Type
Full-time
Posted
June 29, 2026

Job Description

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world.


Our values

Here at Townhouse, we live by our three core values;


  • Details matter
  • Passionate in everything we do
  • Nice people


Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kind-hearted people to join our mission to revolutionise the industry.


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