Customer Care and Operations Manager

SUMMARY:
Our client is seeking an experienced Customer Care and Operations Manager to oversee warehouse, distribution, and customer service operations. This role is responsible for driving operational efficiency, inventory control, on-time deliveries, customer satisfaction, and team performance.

POSITION INFO:
Minimum requirements: Matric Relevant qualification in Logistics , Warehousing, or Supply Chain Management 10+ years' warehousing and distribution experience 5+ years' management experience FMCG/distribution industry experience advantageous Syspro or similar ERP experience essential Valid driver's licence Strong leadership, customer service, and problem-solving skills Key Responsibilities: Manage warehouse and distribution operations Ensure inventory accuracy and OTIF deliveries Lead and develop operational teams Drive customer service excellence Manage budgets, costs, and process improvements Ensure compliance with ...