Customer Care Agent (UAE Nationals only)

Join KONE, a Top Employer in the UAE, and become part of a global company that is shaping the future of urban mobility. We are committed to developing local talent and providing meaningful career growth opportunities in a collaborative and people-focused environment.

What You'll Do

• Handle inbound and outbound customer calls professionally and efficiently.
• Manage service requests, callouts, and customer inquiries.
• Support customers during emergency and safety-related situations with empathy and confidence.
• Coordinate with technicians and internal teams to ensure the timely resolution of customer issues.
• Follow up on open cases and maintain accurate records.
• Support customer satisfaction surveys and service improvement initiatives.

What We're Looking For

• UAE National (Family Book holder).
• Bachelor's degree or equivalent qualification.
• Strong communication sk...