Customer Care Advisor - Health Insurance (Rotating Shifts)

Are you a customer service professional looking to take your career into a globally connected, purpose-driven environment? At Allianz Partners, we help people navigate life's unexpected moments with empathy, clarity, and action — and our Customer Care team in Kuala Lumpur is at the heart of that mission. Based at Wisma UOA Centre, KLCC, you will join a team of 10–20 specialists serving as the first point of contact for customers, brokers, and medical providers worldwide — handling real-time health insurance queries, claims coordination, and hospitalisation support around the clock. This is a full-time, permanent position operating on a 24/7 rotating roster including nights and weekends, offering shift allowances, a competitive benefits package, and genuine opportunities to grow within a global organisation.

What You'll Do

• Be the first point of contact via phone and emai...