Customer Assistant - Cafe - Telford

Cafe Customer Assistant

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

Summary

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential – you’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and effectiveness are key aspects of your role; you’ll maintain impeccable food safety standards while juggling orders and queues. Flexibility is also vital – you’ll adapt quickly, working where needed with pace. Teamwork matters; you’ll support colleagues and contribute to a high‑performance culture that meets customer needs, no matter how hectic it gets.

Work Pattern

Week 1 <...