Customer Assistance Coordinator - Home Assistance 6 month FTC

When someone's home emergency turns into a crisis, you're the calm, expert voice that makes all the difference. As a Customer Assistance Coordinator within our Home Assistance team, you'll be at the heart of delivering real, practical help to customers when they need it most. Based at our Croydon office, this is a 6-month fixed term contract opportunity where you'll work as part of a dedicated 24/7 team, coordinating assistance services and ensuring every customer receives a timely, professional, and genuinely caring response. This is a role where your communication skills, problem-solving ability, and commitment to outstanding service will directly shape the experience of customers across the UK. If you thrive in a fast-paced environment and want a role where your work truly matters, we'd love to hear from you.

What You'll Do

• Handle all incoming and outgoing customer calls i...