CTW Business Manager

We’re seeking an experienced and inspirational Business Manager to lead a team of Team Leaders, Employment Specialists, and Administrative Staff within a high-performing environment. This role is responsible for delivering contractual targets, driving operational excellence, and ensuring performance, quality, compliance, customer service, and financial objectives are achieved across a portfolio of contracts.
Working closely with operational teams, the Business Manager will inspire and develop staff to achieve exceptional results, embed effective performance management practices, and use management information to identify opportunities, mitigate risks, and drive continuous improvement. Responsibility for contract budgets, profit and loss, and financial forecasting sits at the heart of the role, alongside collaboration with Continuous Improvement and Compliance teams to maintain consistently high standards of delivery.
The role also requires the development and maintenance of stron...