Location
Remote
Job Type
Full-time
Posted
July 18, 2026
Job Description
pAVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary.
Haga clic en Solicitar a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto.
Together with the team, you will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations.
/ppbr/ppstrongWhat you will do: /strong /pp1.
Daily Operations Monitoring KPI Management /pulliSupervise daily operations of in-house or outsourced call center teams.
/liliTrack and report on core operational KPIs including: /liliCall answer rate and abandonment rate.
/liliAverage speed of answer (ASA) and average handling time (AHT).
/liliWork order closure rate and first contact resolution (FCR).
/liliCustomer satisfaction (CSAT) score.
/liliGenerate daily, weekly and...
Haga clic en Solicitar a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto.
Together with the team, you will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations.
/ppbr/ppstrongWhat you will do: /strong /pp1.
Daily Operations Monitoring KPI Management /pulliSupervise daily operations of in-house or outsourced call center teams.
/liliTrack and report on core operational KPIs including: /liliCall answer rate and abandonment rate.
/liliAverage speed of answer (ASA) and average handling time (AHT).
/liliWork order closure rate and first contact resolution (FCR).
/liliCustomer satisfaction (CSAT) score.
/liliGenerate daily, weekly and...