CRM Implementation Specialist

Description
The CRM Implementation Specialist is responsible for leading end-to-end CRM system implementations and optimizations for a portfolio of partner businesses. This role is based in Scottsdale, Arizona and serves as a key liaison between technical systems and business operations, ensuring smooth onboarding, strong data integrity, and consistent processes across multiple business environments. The position plays a critical role in accelerating system adoption and enabling operational visibility through standardized workflows and reporting.


Key Responsibilities

+ Lead full lifecycle CRM implementations, from initial setup through go-live

+ Configure system components including workflows, pricing structures, and integrations

+ Develop and standardize templates to ensure consistency across multiple business units

+ Create and maintain documentation, training materials, and implementation guides

+ Train business stakeho...