Location
cape town
Job Type
Full-time
Posted
June 19, 2026
Job Description
The CRM Executive is responsible for managing customer relationships through the effective use of the Customer Relationship Management (CRM) system at Aramex. This role focuses on enhancing customer satisfaction, retention, and loyalty by analyzing customer data, facilitating communication, and supporting marketing initiatives.
Job Description
- Scheduling of business appointments with clients base/book
- Achieve individual targets
- Identify & grow client base and revenue through selling of additional supply chain products
- Establish customer needs, developing opportunities and grow customer base
- Update call and Salesforce reports
- Prepare and present proposals and presentations to clients
- Effectively and efficiently deal with client queries
- Identify and escalate possible threats to existing business
Job Requirements - Experience and Education
- Minimum requirement is a Matric (Gra...