CRM Customer Relations Manager - Panel Shop

Hedz Recruitment Specialists · johannesburg, gauteng, South-Africa

Location
johannesburg
Job Type
Full-time
Posted
June 30, 2026

Job Description

CRM Customer Relations Manager - Panel Shop

About the job CRM Customer Relations Manager - Panel Shop

Customer Relations Manager Job Panel Shop | Johannesburg, Gauteng

A reputable and busy panel shop based in Johannesburg is looking for a dynamic Customer Relations Manager (CRM) to join their team. This vacancy is ideal for someone with strong customer service skills and proven experience in the panel shop environment.

Location: Johannesburg, Gauteng

Salary: R35 000 R40 000 per month

Requirements:

  • 5 to 10 years of experience in a panel shop environment is essential
  • Strong working knowledge of TMS, Audawatch, and insurance portals
  • Skilled in handling customer complaints and ensuring swift resolutions
  • Proven ability to maintain CSI scores above 95%
  • Ability to generate and interpret reports
  • Experience overseeing service advisors ...

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