CRM / Commerce Technical Lead

Merkle · genf, genf, Switzerland

Location
genf
Job Type
Full-time
Posted
July 06, 2026

Job Description

Key Responsibilities

  • Oversee the engineering team in the development of scalable digital platforms in the CRM & Loyalty Domain
  • Bear responsibility for content within their field of expertise.
  • Exhibit recognized expertise in at least one relevant technology or topic.
  • Drive interfaces to other fields, ensuring seamless collaboration and integration.
  • Lead and guide teams from junior to senior levels.
  • Provide outstanding customer service and manage relationships with diverse customers.
  • Embody the Merkle vision and serve as a company ambassador.
  • Contribute to the vision and strategy of the team.
  • Act as a subject matter expert (SME) for pitches and client work.
  • Oversee the architecture, development, and integration of the CRM & Loyalty platform, guiding the engineering team to deliver innovative solutions that enhance customer engagement and align with the domain’s business strateg...

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