Location
Maidenhead
Job Type
Full-time
Posted
June 24, 2026
Job Description
SFE & CRM Analyst
Location: Maidenhead (Office-based)
Pay rate: £14.49 per hour
Role Overview
This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used by customer-facing teams.
Key Responsibilities
CRM & Customer Portal Support
*
Manage customer data updates and registration requests in Salesforce (SFDC)
*
Match and merge customer records with the OneKey database
*
Track completed and incomplete customer registrations
*
Troubleshoot and escalate customer issues where needed
*
Support customer service and e-solutions teams
*
Review portal analytics and engagement data
*
...
Location: Maidenhead (Office-based)
Pay rate: £14.49 per hour
Role Overview
This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used by customer-facing teams.
Key Responsibilities
CRM & Customer Portal Support
*
Manage customer data updates and registration requests in Salesforce (SFDC)
*
Match and merge customer records with the OneKey database
*
Track completed and incomplete customer registrations
*
Troubleshoot and escalate customer issues where needed
*
Support customer service and e-solutions teams
*
Review portal analytics and engagement data
*
...
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