CREDIT RECOVERY OFFICER (INHOUSE)

COLLECTIUS CMS (S) PTE. LTD. · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
July 14, 2026

Job Description

Job Description
  • Conduct debt collection from debtors via phone calls.
  • Negotiating with debtors to provide best payment option to clear outstanding amount.
  • Initiate necessarily follow up action for collection, in accordance with defined processes.
  • Perform administrative duties, including payment monitoring and file management.
  • Maintaining a high level of customer service while ensuring all collection actions comply with company policies and procedures.
  • Handle complaints and understand customer concerns in order to provide appropriate solutions.
  • Carry out any other ad-hoc duties as assigned.
Required Knowledge & Experience
  • Possess strong written, communication and negotiation skills.
  • Able to communicate in English. Other local language will be a plus.
  • Able to make good judgement in reviewing assigned accounts.
  • Computer literate and able to adapt to company software an...

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