Location
gqeberha
Job Type
Full-time
Posted
June 06, 2026
Job Description
Reference: PE -KB-2
Our client in the Education sector is looking for a Credit Controller to join their team based in Port Elizabeth.
Duties & Responsibilities
- Collections on outstanding accounts as per assigned aging report.
- Following protocol in line with Standard Operating Procedures (SOP) when dealing with different account aging buckets.
- Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly.
- Meeting monthly collection target and reducing portfolio risk (High Risk Accounts (90-120D).
- Ensure all payment plans are adhered to.
- Escalation and assistance of account related queries (Billing/Statements/Payments).
- Ensure Debit Order return process is followed.
- Follow-up on Broken PTP’s and outstanding queries in order to recover payment.
- Manage Holds in line with Aging Bucket (Adding/Removing).
- Students must be suspended for non-payment af...