Job Description
If you're the kind of person people go to when 'something isn't working,' this role gives you the chance to turn that instinct into a real IT career.
You'll be the go-to support on the ground, handling Tier 1 & Tier 2 issues across hardware, software, and connectivity , while keeping daily operations running smoothly. From setting up new joiners (accounts, devices) to resolving tickets through tools like Jira , your work directly impacts how the business functions day to day.
You'll also get hands-on with endpoint management, system updates, IT asset tracking , and even some basic network troubleshooting (TCP/IP, DNS, DHCP) . If you're strong in macOS (hardware diagnostics, recovery, Apple Business Manager, MDM enrolment) , you'll feel right at home here.
We're looking for someone early in their journey (0–2 years experience) who understands the fundamentals of ...