Coordinator Rider On Ground Ops

talabat · Egypt, Egypt, Egypt

Location

Egypt

Job Type

Contract

Posted

July 13, 2026

Job Description

Job Description
WHAT’S ON YOUR PLATE?
Monitor and improve Rider Performance and Compliance.
Lead Rider Recruitment for the allocated zones.
Lead a Team of Rider Coordinators and/or Rider Captains.
Manage rider roster with proper allocation of shifts/breaks/off-days etc.
Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor.
Inventory management and usage compliance of Rider equipments.
Groom rider quality (behaviour, appearance, professionalism, presentational etc).
Setting up a performance improvement plan to improve performance of low performing riders.
Reduce rider complaints originating from customers.
Monitor riders performance on individual level and responsible for coaching/warning riders.
Audits fleet appearance & rider behavior via on ground visits.
Qualifications
WHAT DID WE ORDER?
Bac...
        

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