Conversational Designer

Getronics · bengaluru, karnataka, India

Location

bengaluru

Job Type

Full-time

Posted

June 10, 2026

Job Description

Position Overview  
We are seeking a dynamic and multidisciplinary professional to join our Virtual Assistant (VA) team as a Conversational AI & UX Specialist . This role sits at the intersection of Conversational Design , User Experience , and AI Training & Testing , supporting the continual evolution of our enterprise-grade Virtual Assistant solutions across ServiceNow, MS Teams, and other integrated platforms 
Core Responsibilities  
Conversation Design  
Design conversation flows and dialogue patterns for IT service management use cases 
Create and maintain conversation design system documentation and guidelines 
Develop personality profiles and tone of voice and text guidelines for virtual assistants 
Write clear, concise, and natural dialogue for various scenarios 
Design error handling and fallback conversations that maintain user engagement 
User Exper...
        

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