Controls Tech Support Specialist

Position Summary

The Controls Technical Support Specialist provides high-quality technical support to internal and external customers for Sporlan electronic control products used in industrial refrigeration, supermarket refrigeration, and air-conditioning applications. This role manages technical inquiries through phone, email, and other support channels, including participation in a rotating daytime and overnight overtime schedule for emergency support calls. The position requires strong technical knowledge, clear communication, independent problem-solving, and regular coordination with team leaders, stakeholders, and cross‑functional departments.

Scope, Supervision, and Interaction

• This position has no direct reports.
• Serves as a technical advisor to internal teams and customers.
• Provides support primarily for MT Alliance products and S3C Case Controls.
• May support additional Sporlan ele...