Location
South-Africa
Job Type
Full-time
Posted
June 15, 2026
Job Description
Administration - Administration -Assistant
Contract
Contractual hours
Full-time
Profile
- Overall responsibility to schedule, plan and communicate to technician’s service activity to relevant staff member(s) and customers; dispatching of technicians to attend to breakdowns, services, load test, PDI, rebuild, engineering, booking of all jobs on mobile tech
- Facilitating customer calls, complaints, and queries; ensure it is followed through and communicate process / result to customers
- Plan & arrange for machines to come to the workshop, assign technician, follow through until machine is delivered
- Invoicing completed jobs within 3 working days (ensuring that jobs are opened and closed as per company standards, accurate and timeous)
- Ensuring technicians achieve labour recovery =>80%
- Ensuring that the team achieves predetermined targets
- Foster and maintain dedication to servic...