Control Tower Team Lead - Drive KPIs & Process Excellence

DSV - Global Transport and Logistics is seeking a BSS Control Tower Team Leader in Parañaque, Philippines. This role ensures the highest quality of service in control tower processes while supporting management in meeting KPIs. The candidate will be responsible for team performance and development through coaching and regular meetings.

Ideal candidates have strong leadership and communication skills, with a background in logistics being advantageous. Proficiency in MS-Office and the ability to work collaboratively in a team are also essential.