Job Description
Ready to take your SaaS renewal career to the next level?
Join our team as a Renewal Specialist, where you’ll work alongside AI-powered technology to manage high-value customer renewals.
What You’ll Do:
✅ Handle escalated renewal conversations
✅ Manage customer objections and retention efforts
✅ Identify upsell opportunities and collaborate with internal teams
✅ Work with AI-powered insights and CRM tools
✅ Build strong customer relationships while driving successful renewals
We’re Looking For:
✔ 3–5 years of experience in SaaS Renewals, Customer Success, or Account Management
✔ Proven experience handling renewal negotiations and customer retention
✔ Excellent English communication skills (voice & written)
✔ Experience using CRM platforms
✔ Comfortable working with AI-assisted tools
Why Join Us?
✨ Work with cutting-edge AI technology ...