Continuous Improvement officer

At Truworths, we challenge our teams to constantly improve how we operate — from the DC floor to the boardroom. This role sits at the centre of that effort in our Distribution Centre environment.

The Continuous Improvement Officer is an execution-focused role responsible for driving day-to-day operational improvements across the DC. You will apply Lean tools, support supervisors with structured improvement plans, track operational performance metrics, and lead small-scale CI initiatives from identification through to implementation.

This role requires strong floor presence, operational credibility, and the ability to turn data and observation into actionable improvements.

Key Responsibilities:

• Lead and facilitate Kaizen events, 5S programmes, and standard work initiatives across DC functions (receiving, put-away, picking, audit, shipping).
• Apply Lean tools including 5S, visual management, standard work documentation, and root caus...