Location
kuala lumpur
Job Type
Full-time
Posted
June 29, 2026
Job Description
Advisor I, Customer Service (Content Moderation) Urdu Speakers
Location: EQ Tower, Kuala Lumpur
Job Overview
- Safety & Integrity : Protecting users from harmful material like hate speech, graphic violence, and harassment
- Community Health : Fostering a positive, welcoming environment for user interaction and engagement
- Brand Protection : Safeguarding a company’s reputation by preventing the public association of their brand with toxic content
Responsibilities and Duties
- Content Review : Moderating posts, comments, and multimedia in real-time or via queue systems to ensure compliance with policies
- Enforcing Guidelines : Applying company policies and community standards to identify, remove, or sanction content that violates rules
- Safety and Risk Management : Identifying and escalating dangerous content, including threats of violence, ille...