Contact Centre Platform Leader (CCaaS, AI)

Symbos in Manila is looking for a Contact Centre Platforms Manager (IT) to oversee the strategy and performance of our contact centre technology. This pivotal role ensures platforms are stable, secure, and optimized for customer success.

You will lead a team, manage vendors, and drive the roadmap for integration and innovation in the contact centre space. Join us to shape the future of customer experiences powered by technology and data.