Contact Centre Lead (Customer Portfolio Lead)

Mai te hiku ki te taurapa, whitikina e te rā

From the tail of the fish to the tail of the waka, shines the sun

This whakataukī speaks to our journey across Aotearoa, one waka, one purpose, powered by the natural forces that sustain us. Meridian is Aotearoa’s largest renewable electricity producer, generating energy from the winds of Tāwhirimātea, the waters of Tangaroa, and the warmth of Tama-nui-te-rā.

Together, our two brands, Meridian and Powershop retail electricity to more than 400,000 homes, businesses and farms across New Zealand. Now that’s a pretty impressive combo!

Our retail structure uses empowered teams focused on delivering value to customers. The way we work is as important as the work itself, guided by our values and key behaviours: ‘Make people awesome’, ‘Set your compass on customers’, and ‘Progress over perfection’.

Job Description

Mō te tūranga | What you’ll be doing

At Meridian, we’re...