Contact Center Process Associate

Capgemini · manila, metro manila, Philippines

Location
manila
Job Type
Full-time
Posted
June 02, 2026

Job Description

Job Description

Business Advisors shape the vision and strategy with the client, understand the needs of the users and stakeholders, carry out an elicitation of processes, data and capabilities, and derive the target processes and the business requirements for the current and future solution.

Job Description - Grade Specific

Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.

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