Location
Mexico
Job Type
Full-time
Posted
June 17, 2026
Job Description
Position Overview
The St. Regis Punta Mita Resort is looking for a full‑time Spa Front Desk Associate to manage service scheduling, guest interactions, and revenue collection.
- Schedule services for individuals and large groups using spa/salon reservations software system.
- Call guests to confirm scheduled services.
- Answer questions about available services.
- Update the reservations/cancellations list throughout the day, inform providers of last‑minute changes, and resolve scheduling issues by working with supervisor/manager.
- Check in guests for appointments, confirm first and last name, and provide general spa orientation.
- Promote and sell spa/salon services.
- Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times.
- Process guest payments for spa/salon services and obtain payment authorization as needed.