Job Description
Concierge SPA
A Concierge SPA serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the SPA services.
**What will I be doing?
**
A Concierge SPA, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the spa services.
A Concierge SPA is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Serve as a key point of contact for Clients and efficiently respond to Clients enquiries
- Provide information, advice and booking services for a wide variety of Clients enquiries
- Upselling SPA product and services
- Recommending SPA treatments
- Stay current with all hotel and SPA services as well as daily VIP requests and special events
- Ensure orderliness and safety guidelines around the lobby and front door SPA areas
...