CONCIERGE

Concierge COMO Metropolitan Singapore Property: COMO Metropolitan Singapore Position: Concierge Base Location: Singapore Department: Front Office Reporting to: Assistant Front Office Manager Job Summary Reporting to the Assistant Front Office Manager, this role will provide service for guests when arriving and departing from the hotel and to give guests information and directions in a prompt and professional manner. Tasks/Responsibilities

• Handles all guests' queries or requests in a polite and efficient manner.
• Handles all movement of luggage (temporary, long term storage, lost baggage).
• Provides a high standard of service within the department and a high level of product knowledge of the hotel and the local area.
• Knows about all events and activities accruing in and out of the hotel.
• Provides door service, entrance to hotel and driveway, to ensure a ...