Location
dubai
Job Type
Full-time
Posted
July 06, 2026
Job Description
As a Concierge Service Agent you will be responsible for providing exceptional customer service to guests and residents of a luxury hotel in Dubai. Your main duty will be to ensure that all guest requests are fulfilled promptly and efficiently.
Key Responsibilities- Greet guests upon arrival and assist with check-in procedures.
- Handle guest inquiries and requests in a professional manner.
- Coordinate with other hotel departments to fulfill guest needs.
- Make reservations for dining, spa services, and other activities as requested by guests.
- Arrange transportation services for guests as needed.
- Maintain knowledge of local area attractions and events to provide recommendations to guests.
- Handle guest complaints or issues in a timely and effective manner.
- Ensure that all requests are fulfilled promptly and accurately.
- Maintain a neat and organized work area.
- Assist with special projects or ...