Concierge Agent

AccorHotel · business bay, dubai, United-Arab-Emirates

Location
business bay
Job Type
Full-time
Posted
July 10, 2026

Job Description

PURPOSE OF POSITION

To provide accurate information concerning hotel facilities venues and functions and to handle all guest inquiries.

KEY ROLES & RESPONSIBILITIES

  • Assist guests with all inquiries both hotel and non-hotel related
  • Conduct and attend effective shift briefings to ensure hotel activities and operational requirements are known
  • Maintain good relationship with Airport Concierge
  • Maintain good relationship with retailers and other service providers within the vicinity and ensure that information on their promotions are up to date
  • Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests restaurants theatres shopping cinemas sporting and recreational facilities banks consulates transport systems and special events
  • Maintain adequate supplies of forms and brochures and ensure they ...

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