Compliance Officer Hybrid Role at Questrade

Take on a vital Compliance Officer role at Questrade, focusing on regulatory support and client activity supervision within a hybrid work model. Collaborate with diverse teams while investigating escalated complaints and documenting requests.

Questrade is seeking a Compliance Officer to ensure client and account compliance through effective supervision. This role demands exceptional interpersonal skills, detailed reporting, and a strong understanding of the financial services industry. The individual will gather documentation for regulators and conduct internal audits, enhancing compliance processes across the organization.

Key Responsibilities:
• Investigate escalated client complaints and draft responses
• Gather documentation for regulatory requests and orders
• Complete quarter reports for Board of Directors
• Monitor compliance levels across Questrade and its clients
• Review red flags for vulnerable clients and account suita...