Job Description
About Our Client
Michael Page have registered a new exciting Permanent Complaints Manager Position in Leeds to work for a reputable and progressive Law Firm.This would be an exceptional opportunity for someone experienced within complaints or customer services an individual looking to start a business that are experts in their market have an excellent reputation and invest in all their employees offering an fantastic progression plan!
Job Description
As a Complaints Handler you will be central point of contact and investigating any complaints coming into the business you will log each case be corresponding with the customer throughout and handle effectively to avoid escalation. You will be corresponding with customers over letter, phone and email supporting with tracking data and providing analysis of com...