Location
Leeds
Job Type
Permanent
Posted
June 22, 2026
Job Description
Permanent Leeds Posted 9 hours ago Handling escalated customer complaints received internally or through alternate customer feedback avenues
Providing appropriate solutions and alternatives within the time limits
Following up to ensure resolution and customer satisfaction
Keeping records of customer interactions, process customer accounts and file documents in line with GDPR and best practice
Updating the admin platform regularly to ensure all information is being recorded correctly, accurately and timely with each activity
Ensuring processes are ad...
Do you have Customer Service experience? Are you currently seeking an exciting new permanent job? Would you like to work within a multi award-winning company who offer a great team culture and incredible benefits? Is Leeds, West Yorkshire convenient for you? If so, this could be the perfect job for you!
Your duties as Complaints Advisor will include: