Communication Representative (Switchboard); 0.6 FTE; Day Shift

Meriter-UnityPoint Health · Madison, WI, United States

Location
Madison
Job Type
Full-time
Posted
June 27, 2026

Job Description

16470BRDepartment Name:HSP Guest & Lobby Svcs. Location:Meriter Hospital Job Description: We’re seeking a Communication Representative to join our team! In this role, you’ll assist with switchboard operations and manage incoming calls, pages, and messages, ensuring accurate and timely communication.

Key Responsibilities & Skills:

Support switchboard operations by handling incoming calls, pages, and messages, ensuring accurate routing and timely communication across the organization


Prioritize and manage calls based on urgency while providing excellent customer service to patients, staff, and visitors


Monitor alarm systems (fire, medical, panic, gas, weather) and relay critical information to appropriate emergency teams


Coordinate after‑hours communication, relay messages to on‑call staff, and maintain up‑to‑date contact lists and on‑call schedules


Arrange auxiliary communication services, inc...

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