Job Description
SCOPE OF ROLE
The Commercial Operations Specialist will be responsible for comprehensive day-to-day support and collaboration required to deliver digital products and services to our customers.
This role will be a primary contact for the Perceptiv Sales and Reliability Services teams to successfully quote, order, and fulfill on Perceptiv products and services.
Additionally, this individual will play a key role in the development and continuous improvement of the quotation and order processing value streams.
RESPONSIBILITIES
- Develop formal quotes for digital products and services opportunities, including ERP entry and customer-facing documentation creation, in collaboration with internal RegalRexnord and Perceptiv teams.
- Implement and execute order entry procedure, ensuring thorough and accurate project documentation in ERP systems and services management consoles.
- Participate in the development of customer service procedures, policies and standards ...
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