Collections Specialist

Description
We are looking for a Collections Specialist to support an organization in Turlock, California. This Contract position is ideal for someone who can manage commercial receivables with tact, accuracy, and a strong customer service mindset. The role centers on maintaining positive client relationships while driving timely payment on open balances and resolving account issues efficiently.


Responsibilities:

• Contact commercial customers regarding overdue balances and guide payment follow-up in a detail-oriented, service-oriented manner.

• Manage statement-based accounts by reviewing billing activity, confirming account details, and monitoring open invoice aging.

• Apply payments accurately by matching remittances to outstanding invoices and identifying any inconsistencies.

• Investigate billing questions, payment variances, and account discrepancies to support timely resolution.

• Document collection activity, custo...