Location
lima metropolitana
Job Type
Full-time
Posted
July 02, 2026
Job Description
Job Overview
Position: Collections Specialist
Work setup: 1 month on-site, then fully remote.
Position Purpose
Responsible for maintaining accounts receivable and ensuring timely payments. Oversees past-due accounts and collects outstanding balances. Works directly with customers to resolve debt issues. Requires strong organization, communication, and ability to handle pressure.
Principal Responsibilities
- Facilitate payment arrangements for customers with overdue balances.
- Contact customers via phone, email, and other channels to resolve debts.
- Negotiate payment solutions such as settlements or payment plans.
- Perform daily review of past-due accounts to identify risks.
- Monitor delinquent accounts and take appropriate collection actions.
- Maintain detailed records of customer interactions and actions taken.
- Communicate with customers to clarify issues and understa...