Collections & Customer Service Specialist

Tp-8f723eaf, operating under Teleperformance in South Africa, seeks a collections-focused customer service agent to handle delinquent accounts by phone. You will work on both outbound and inbound calls, negotiate settlements, and ensure compliance with local credit guidelines.

The role requires Matric or equivalent, 6–12 months in collections or sales, and strong verbal and written communication. You will build rapport, navigate multiple systems, and meet daily KPIs while upholding integrity and