Collections and Recoveries Advisor (Belfast City Centre)

honeycomb · Antrim, Northern Ireland, United Kingdom

Location
Antrim
Job Type
Full-time
Posted
July 11, 2026

Job Description

Honeycomb is partnering with a well-established banking organisation to recruit a Senior Collections and Recoveries Advisor for their Belfast City Centre office. This temporary position (6-12 months) offers an excellent opportunity to join a supportive team within a respected employer.

The Role


Working as part of the Collections and Recoveries team, you will be responsible for supporting customers who are experiencing financial challenges. The role is predominantly inbound telephone-based, requiring you to manage a high volume of customer conversations with professionalism and understanding.


Key duties include:

  • Speaking with customers to assess their current financial position and identify appropriate solutions

  • Handling complex and sensitive discussions in a calm, empathetic manner

  • Agreeing on affordable repayment arrangements tailored to individual circumstances

  • Providing information on available de...
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