Coffee Shop Supervisor

We are seeking a responsible and experienced Coffee Shop Supervisor to oversee the daily operations of our coffee shop. The successful candidate will ensure smooth outlet operations, maintain service standards, and support business growth.

• Supervise daily coffee shop operations and ensure efficient workflow.
• Manage staff scheduling, attendance, and work performance.
• Monitor inventory levels and coordinate stock replenishment.
• Ensure food safety, hygiene, and cleanliness standards are maintained.
• Handle customer enquiries and resolve service-related issues.
• Assist in sales planning and promotional activities.
• Coordinate with suppliers and service providers.
• Prepare operational reports and maintain proper records.
• Train and guide staff on service procedures and company policies.

• Good leadership and...