CMA Training & Capability Development Manager

CMA Training & Capability Development Manager

Location: BGC

Work Setup: Onsite

Schedule: Monday–Friday

Shift: 8:00 AM – 5:00 PM

Job Summary

The CMA Training & Capability Development Manager is responsible for designing, developing, and delivering training programs and capability‑building initiatives to support Customer Marketing Agreements (CMA) processes. This role focuses on strengthening functional expertise, driving process adoption, and enabling alignment across Sales, Finance, and Shared Services.

Key Responsibilities

• Act as a key liaison between Sales and Finance to ensure alignment on CMA processes and requirements
• Lead training needs analysis and develop structured learning programs for CMA and Sales teams
• Design, develop, and continuously improve training materials, playbooks, and self‑service resources
• Deliver training programs...