Cluster Director of Spa / 区域水疗总监

Shangri-La · Beijing, Beijing, China

Location

Beijing

Job Type

Permanent

Posted

July 13, 2026

Job Description

We are looking
 for someone who: Bachelors degree in Hospitality Management, Business Administration, or a related field (preferred).
5+ years of progressive spa leadership experience, with at least 2 years in a regional or multi-property role (luxury hotel/spa background required).
Proven record of driving revenue growth, optimizing P&L, and boosting guest satisfaction scores (e.g., Dianping, Trip Advisor).
Deep expertise in spa operations: treatment menu design, retail merchandising, inventory management, and therapist scheduling.
Strong financial acumen: budget planning, cost control, and KPI analysis.
Exceptional leadership skills: ability to inspire teams, resolve conflicts, and develop talent across multiple locations.
Excellent communication and interpersonal skills; fluent in English (written and verbal) with Chinese as the native language.
Flexibility to work various shifts and willingness t...
        

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