Cloud Technical Account Advisor — Proactive TAM Lead

Link-Worldwide is hiring a Technical Account Advisor Intermediate located in Monterrey, Nuevo León, Mexico, to join their Cloud Services Team. The advisor will provide technical support, ensuring that customers successfully implement and operate cloud-based products.

The ideal candidate should have technical support experience, strong problem-solving skills, and a proven track record in enhancing customer satisfaction. The position includes responsibilities such as managing escalations and collaborating across departments.