Cloud Security Support Analyst

Persistent Systems · India, India, India

Location
India
Job Type
Full-time
Posted
June 03, 2026

Job Description

About Position:


We are looking for a skilled Technical Support Engineer Email Security & Exchange Online to join our team. The ideal candidate will be responsible for providing end-to-end support for Microsoft 365 (Exchange Online) environments, ensuring secure, reliable, and efficient email communication across the organization.


  • Role: Technical Support
  • Location: Pune
  • Experience: 2-5 Years
  • Job Type: Full Time Employment


What You'll Do:


  • Provide L1/L1.5 technical support for Microsoft 365 and Exchange Online environments
  • Manage and troubleshoot mail flow issues (delays, NDRs, spam filtering, routing issues)
  • Administer Exchange Online mailboxes, distribution groups, shared mailboxes, and permissions.
  • Handle incident management, RCA, and service r...

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