Job Description
Role Summary
The Senior Manager, Cloud Operations is responsible for leading day‑to‑day cloud platform operations to ensure availability, reliability, security, and cost efficiency across Pfizer’s enterprise cloud environments. This role executes the operational strategy defined by the Director of Cloud Operations and translates it into scalable, repeatable, and automation‑first operational practices.
The Senior Manager leads operational teams responsible for incident management, service reliability, operational automation, and platform governance, while partnering closely with Cloud Engineering, Security, and Application teams to ensure cloud platforms operate safely and efficiently at scale.
Key Responsibilities
Cloud Operations & Reliability
Own the operational health of assigned cloud platforms and services across AWS, Azure, and GCP, including ava...