Location
Chennai
Job Type
Full Time
Posted
May 31, 2026
Job Description
Role:Cloud Infrastructure Services
Requirements:
- Learn infrastructure domain components, common tools and application used. Learn cloud basics.
- Ability to understand the client query and provide hardware / software / network problem diagnosis / resolution via telephone/email/chat
- Ensure every issue/request is logged in the Ticketing tool without any lapses.
- Provide first Level remote support and IT related services to end users based on SOPs within agreed SLAs