Cloud and IT Support Senior Technician

Join Cabco Communications Group as a Senior Technician specializing in cloud and IT support in Dartmouth, Nova Scotia. Lead diverse technologies, from virtualization to infrastructure management for a growing client base.
In this role, you will serve as a key escalation resource within the Managed IT Solutions division. You will be responsible for the design and implementation of server infrastructures and cloud services like Azure and Microsoft 365. This position requires extensive expertise in networking, technical support, and excellent communication skills to ensure customer satisfaction.
Key Responsibilities:
• Design and implement cloud-hosted environments and services
• Maintain Microsoft services including Active Directory and Windows Server
• Secure remote access and create traffic policies
• Troubleshoot issues across multiple client environments
• Document procedures and maintain RMM/PSA systems
Requirements:
• Post-secondary education in a relevan...